dxp service
Our solution is continuously updated and extended. Frequent customer requirements will be implemented in due course. We recommend a service contract if you want to participate from this service.
We offer following service contracts:
Our solution is continuously updated and extended. Frequent customer requirements will be implemented in due course. We recommend a service contract if you want to participate from this service.
We offer following service contracts:
standard |
free firmware updates within the actual main system
wordwide access to the dxp box
helpdesk and remote maintenance
back-up connection to existing back-up servers (depends on existing solution)
premium |
all scope of services of the standard contract
free fimware upgrades on higher versions
provision and maintenance of individual scan job profiles
emergency service with surrender of hardware
prologation of warranty period up to full contract duration